N.B. This is not the exchanges/refunds policy section. This service is for assistance in transporting the oversized version.
Lonnie I/Lonnie Sr. arrives at less than half his size via industrial vacuum shrink sealing. Once you bring him to life at full size, he can be difficult to transport. If you have purchased your LongD Stallion, as a keepsake, we offer limited return delivery options within 10-12 business days of arrival at our delivery hub. Once our long-distance transportation app launches we will transport Lonnie from dozens of municipalities. Until then we can get him closer to your home from Chicago only under the following terms:
You can drop off your Lonnie I at our corporate office delivery hub (5300 South Shore Drive) in Chicago
Between 8AM and noon on Sundays
Between 9AM and 11AM on Mondays
By appointment
If you can not or opt not to drop off your Lonnie I, you can request pickup:
$75 for transport to our delivery hub by appointment within 10 miles of Chicago city hall.
Price negotiable (pickup from anywhere else).
In conjunction with either drop off or pickup there are several delivery destinations. For each municipality the destination must fall within the stated service radius around city or town hall: